Frequently asked questions

Generally

Do I need an appointment?

No, you don’t need any appointments. Just drop by and let’s get started.

Opening Hours

Opening hours

Monday – Friday
8.30am – 7.00pm

Saturday
8.30am – 6.00pm

Interior cleaning closes one hour earlier.

Payment options

The following payment methods are possible:

  • Cash payment
  • EC card
  • Credit card
  • Apple Pay
  • Mobile phone payment
  • Waschpark gift voucher

Gift Vouchers

Gift vouchers are available directly at the cash desk in the Waschpark. The vouchers can be loaded with any amount.

Car wash

Can I drive in with a convertible?

Our modern facility is also suitable for convertibles.

Can I use the car wash with a pickup?

Pickups with a loading area cover can use the car wash without complications. Without a loading area cover the use is not possible.

Can I use the car wash with a delivery van/box-type van?

As long as it does not exceed the maximum dimensions: width 2.40m; height 2.40m

Can I use the car wash with roof racks or other attachments?

Using the car wash is not possible with roof racks.

Interior cleaning

Can I use the interior cleaning without exterior washing?

Yes, that is our program “Interior cleaning Solo”.
More Informations here.

How does the process of the interior cleaning take place?

You empty your car and leave it on the conveyor belt. We clean the interior of your car in about 20 minutes and return the clean car to you at the end of the conveyor belt.

How long does the interior cleaning take?

Cleaning the interior of your car usually takes about 20 minutes.

What exactly is cleaned?

Interior cleaning includes: windows, panels, pedals, seat gaps, door entrances, footwells, steering wheel, floor mats, gear shifts, trunk, center console, dashboard.

How much does the interior cleaning cost?

The interior cleaning Solo costs € 29.
The Complete package (Interior cleaning & Luxury car wash) costs 39€, Monday – Friday before 10:30am there is a savings rate at € 35.

Is animal hair on the car seats also removed?

Animal hair removal is only possible to a limited extend.

Can I also have the interior of my minibus cleaned?

Basically yes, but since the cleaning takes more time, we charge an extra fee of 9€ for vehicles with more than 5 seats. Since you must pass through the car wash before the interior cleaning, please also observe the minimum dimensions permitted and, if applicable, the notes on attachments and luggage racks.

Are child seats also vacuum cleaned?

There are 2 options here: We do not vacuum child seats that are removed by the customer before the interior cleaning. Instead, the car seat is thoroughly cleaned. If the child seat is not removed and remains in the car, it is vacuum cleaned, but not the seat underneath.

Environment

What happens with the water?

Our car wash is equipped with the latest technology, which uses a biological water treatment system with double quartz-sand filtration to recycle 85% of the water used.

What agents are used for vehicle cleaning?

The cleaning products used meet the highest environmental and health standards.

Power supply via photovoltaics

The electricity for our car wash is generated by a photovoltaic system on the roof.